Capture the charge
Link each bill to the service, order, prescription, admission, or visit that created it.
- Connected billing records
- Billable catalogues
Clearer revenue operations
Follow every charge from care to collection
Connect delivered services, payer decisions, wallet settlement, invoices, and financial visibility in one accountable hospital workflow.
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Care activity connected to its charge
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Outstanding work grouped by clear status
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Self-pay, family, and payer paths visible
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Revenue activity easier to review
Financial work stays connected to the care delivered
Connect every charge, payer decision, payment, and financial record in one accountable flow.
Apply the right responsibility
Assign patient, family, or payer responsibility with the right coverage and agreed price.
- Payer directory
- Patient payer records
Close bills with context
Track every balance through approval, payment, denial, or settlement with its supporting record.
- Patient and family wallets
- Billing status workflow
See what needs attention
Surface unpaid work, recent payments, payer follow-up, and the revenue areas that need attention.
- Billing dashboard
- Finance insights
See how care becomes a closed financial record
The workflow keeps the service, responsible payer, collection state, and management view connected so fewer financial questions depend on memory or separate lists.
Record
Start with the service delivered
A registration, consultation, diagnostic order, procedure, service, prescription item, or admission establishes the billing context. Authorised staff can also create a manual charge and link it to an active patient visit or eligible order when required.
Care-to-charge trail
01Visit
02Consultation
03Lab order
04Imaging order
05Pharmacy
06Admission
07Billing item
Route
Set who is responsible
The team reviews whether the bill belongs to the patient, an active family account, or a configured payer. For payer-covered items, Cuboid checks the relevant catalogue coverage and price, then places the record into the appropriate follow-up state.
Payer responsibility review
Responsibility
Self-pay
Family
Payer
Coverage
Collect
Move each balance to resolution
Self-pay and family bills can be settled from their respective wallets when the available balance covers the selected items. Payer bills retain approval, denial, and settlement references; denied responsibility can be moved to a separate patient bill when staff choose that path.
Collection and follow-up workbench
•Pending
•Awaiting payer
•Approved
•Denied
•Paid
•Wallet balance
•Settlement reference
Review
Give finance a complete view
Invoices and receipts provide a patient-facing financial record, while the billing dashboard and finance insights show paid, pending, and payer-related activity by period, source, responsibility, and payment method. Leaders can move from individual follow-up to an operational view.
Revenue operations overview
Collected revenue
Pending revenue
Payer receivables
Revenue by area
Payer mix
Payment method mix
Needs follow-up
Build a more disciplined collection operation
Move from reliable charge capture to consistent follow-up, stronger control, and clearer revenue visibility.
01
Create one billing queue
Bring service and manual charges into one queue with clear sources, context, and status.
02
Standardise payer handling
Use consistent payer records, coverage, prices, and statuses for every insurer-facing bill.
03
Strengthen collection controls
Protect closed records, require adjustment reasons, and retain payment references for a clearer trail.
04
Manage from evidence
Review balances, receivables, collections, and revenue sources from the same connected activity.
Financial status is visible and traceable
Cuboid preserves the relationships and safeguards that make day-to-day billing activity easier to explain, review, and act on.
01
Charges retain their source
Billing records can reference the originating visit, order, prescription item, admission, patient, family, and payer while preserving the item description, quantity, original price, adjustment, and current total.
02
Status controls the next action
Self-pay, family, and payer items follow defined states. Paid, denied, approved, or cancelled items are protected from incompatible adjustments, and payer approval requires a reference before settlement can be recorded.
03
Leadership views the same records
The billing workbench, billing dashboard, payer reporting, and finance insights are calculated from connected billing and wallet activity, with filters for period, payer type, payer, and revenue source.
Bring more order to every collection step
See how Cuboid can connect hospital activity, payment responsibility, follow-up, and financial visibility in one working system.